Vol. 94 No 01 (2014): GRH

ORGANIZATIONAL COMMITMENT:
IN SICKNESS AND IN HEALTH? THE RESULTS
OF A QUALITATIVE STUDY

MANAGERS IN THE PROCESS OF CHANGE:
HOW TO DEAL WITH EMOTIONS?

WORKING CONDITIONS, SATISFACTION
OF FRONT-LINE AGENTS AND THEIR INTENT
TO QUIT OR STAY IN FRENCH AND JAPANESE
CALL CENTERS

CORPORATE COMPETITIVE ADVANTAGE:
FROM ORGANIZATIONAL LEARNING
(ABSORPTIVE CAPACITY) TO INNOVATION

EXHAUSTION OF EMPLOYEES IN SMES: THE
ROLE OF EMPLOYABILITY