VERS UNE CRITIQUE PRAGMATIQUE DU MANAGEMENT ET DE L’ÉVALUATION PAR LES CHIFFRES. UNE ANALYSE DES ROUTINES CONVERSATIONNELLES DANS UN RÉSEAU DE FRANCHISE

Authors

  • Youness QUARAM Docteur en Sciences de l’Information et de la Communication, LERASS, Organicom, Université de Toulouse
  • Bertrand FAURÉ Maître de Conférences en Sciences de l’Information et de la Communication, LERASS, Organicom, Université de Toulouse

Keywords:

management crisis, tyrannical evaluation, organizational routine, franchise network, pragmatics criticism

Abstract

This article proposes to refresh traditional criticism of management and performance measuring instruments by assuming a pragmatic analytical position: numbers’ performativity – what they do in saying what is – is constituted by reciprocity, symmetry, oscillation between us. Based on an analysis of conversational routines enacted in a Highway Gaz Service station salaries, this article shows that the most tyrannical evaluation can be seen, as far as it lasts in time, as performative of a polyphonical organizational way of being. Conclusion invites organizations to ethics of undecidability when using numbers and speech acts

Published

2022-11-21

How to Cite

Youness QUARAM, & Bertrand FAURÉ. (2022). VERS UNE CRITIQUE PRAGMATIQUE DU MANAGEMENT ET DE L’ÉVALUATION PAR LES CHIFFRES. UNE ANALYSE DES ROUTINES CONVERSATIONNELLES DANS UN RÉSEAU DE FRANCHISE. COMMUNICATION & MANAGEMENT, (2). Retrieved from https://www.journaleska.com/index.php/cm/article/view/7315

Issue

No. 2 (2015): CM

Section

Articles